Overcoming Adversity: A Success Story of Returning to Canada on a Permanent Resident Travel Document (PRTD)

Overcoming Adversity: A Success Story of Returning to Canada on a Permanent Resident Travel Document (PRTD)

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Life thrown many challenges to our client over the past many years that upend even the best-laid plans. For our client, a Permanent Resident of Canada, circumstances beyond his control led to an unintended departure from Canada and the inability to meet his residency obligations. However, with perseverance, compassion, and professional expertise, we successfully guided him through the complex process of obtaining a Permanent Resident Travel Document (PRTD) and made it to success to return to Canada once again with new enthusiasm of starting his life in Canada all over again.

Background: A Journey Abroad

Let’s call our client Paul and country of current nationality as XYZ to keep his identity private. Paul is a citizen of XYZ and a Permanent Resident of Canada. His Permanent Resident Card expired while he was outside Canada. Sadly, he was unable to meet the ROs because he had to attend to personal matters in XYZ, as a result, he was not able to renew his PR card that stopped him to come back to Canada on a valid PR card.

The Humanitarian and Compassionate Grounds:

Throughout his time abroad, our client faced numerous adversities. His parents, who resided in XYZ, were in declining health and needed his support. Tragically, they passed away, leaving him grief-stricken and eager to come back to Canada. However, the ongoing pandemic added another layer of complexity to his plans, as travel restrictions prevented him from returning to Canada when he wished to do so.

A Near-Miss and the Road to Recovery

Following the passing of his father, our client gathered the courage to embark on his journey back to Canada, but the COVID-19 travel ban put a stop to his efforts. To add to his difficulties, he was involved in an accident that left him incapacitated, requiring him to refrain from long-haul travel for at least six months. This further delayed his hopes of returning home and renewing his PR status. Consequently, his PR card expired which left him with immense stress and anxiety fearing of loosing his Permanent Resident status in Canada.

The Pathway to Hope: PRTD Application

During these seemingly impossible challenges, our client reached out to our team, well-versed in handling PRTD applications and assisting clients with complicated immigration cases. We took the time to listen to his story, understood his struggles, and carefully gathered all the necessary supporting documents to present his case effectively.

Professional Representation and Success:

With a deep understanding of the complexity involved in humanitarian and compassionate cases, we crafted a strong application on behalf of our client. Our submission showcased the compelling reasons for his return, presented factors held him outside Canada, and the profound emotional and mental toll this all taken on him.

A Triumph of Resilience:

Thanks to the dedication and expertise of our team of effectively presenting our clients cases, the Canadian authorities recognized the exceptional circumstances surrounding our client’s situation. After thorough consideration, they approved his PRTD application, paving the way for his return to the country he had missed dearly.

Re – living dreams:

The day our client got approval of his PRTD again was a testament to the resilience of the human spirit and the power of compassion in the face of adversity. He found solace in knowing that despite the challenges he faced, he could once again call Canada his home.


This success story exemplifies the impact that professional representation, a well-crafted application, and compelling supporting documents can have on complex immigration cases. Our client’s journey back to Canada serves as a beacon of hope for those who find themselves in similar situations, offering them the assurance that there is a pathway to return, even when not meeting residency obligations seem overwhelming.

At Shanum Immigration, we remain committed to leveraging our expertise and knowledge to help individuals navigate through the complexities of Canadian immigration law and reunite with their loved ones in Canada. Our client’s return symbolizes the heartwarming results that can be achieved when compassion and determination meet professional excellence.

If you are someone who someone out side Canada, your PR card expired and not meeting Residency Obligation but want t o return to Canada, let us assess your circumstances. Contact us today as a first step in your journey back to Canada.

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